Frequently asked questions
Practical answers before you contact the clinic
These answers explain the clinic’s process and general scope. They are not medical advice for an individual child.
Still have a question?
Send a short enquiry without confidential reports or identification details. The clinic team will contact you.
Contact the ClinicIt is a paediatric specialty focused on children’s development, communication, learning, attention, behaviour, relationships and social-emotional wellbeing.
No. The clinic focuses on developmental and behavioural paediatrics and does not replace a child’s regular paediatrician or provide routine acute-care services.
Submit a short website enquiry, contact the clinic through WhatsApp or telephone, or use the approved clinic email when it is available.
The clinic first needs to understand the child’s needs, any previous assessment and whether school or professional coordination may be relevant. Staff therefore arrange appointments manually.
No. The form is an appointment request. Clinic staff will contact the parent or guardian before any appointment is confirmed.
Provide parent or guardian contact details, country of residence, the child’s age range, broad areas of concern and a short summary. Do not include identification numbers or detailed medical records.
No. The initial form does not accept uploads. If reports are needed, the clinic team will advise what is relevant and how it should be shared.
School communication or visits may be considered where appropriate, authorised and practically possible. Arrangements are made manually.
Yes. Families outside Singapore may send an enquiry for review before appointment or travel arrangements are made.
No. The guide provides general educational and clinic information only. It does not assess symptoms or replace a consultation.
No. Do not use the form for an urgent or emergency medical concern. Seek appropriate urgent medical assistance in your location.